|
The researchers
will be looking into the factors that lead some claimants
to declare changes of circumstance promptly and others to
delay or not to report the change at all. The
study will also be exploring how benefit-administering authorities
can encourage prompt reporting of changes, both through good
communications with claimants and effective detection of non-reporting.
In-depth case
studies will be conducted to explore issues relevant to specific
types of benefit and MORI will be carrying out a national
survey with a representative sample of benefit recipients.
Timing
The project got under way in March
2005 with an initial round of interviews with national stakeholder
organisations which include the relevant national welfare
rights and citizens' advice bodies.
The researchers aim to complete
their work and produce their findings by the end of 2005.
|
|
Notes
to Editors: |
| |
For more information
contact John Harvey (the IRIS project director)
at the IRIS offices and contact details given below. |
| |
IRIS Consulting
was founded in 2000 as an independent research and management
consultancy. It provides the following services:
Performance improvement analysis and research
Policy and programme evaluation
Value for money and efficiency reviews
Organisational development and change management
Diversity and equalities
Pay and grading
Performance management systems
IRIS Consulting works in the following sectors:
Central government
Local government
Not-for-profit
Housing associations |
|